Hello, this is the RIS Team.

We are aware of users having been scammed by other players who pretend to be GM's. Please understand that we are trying our best to curb this problem, but we also need your understanding and help.

Please read the following to better understand how to protect yourself.

1. Softnyx will NEVER ask for your password/account information. If someone pretending to be a Softnyx GM/employee asks for your password/account info, DO NOT give it. Verify the identity of the person by mailing Q&A - try to include a screenshot of your conversation so we can check.

Do NOT be tempted by someone who tells you that you can become a GM/win cash/gain levels in exchange for giving him your account details.

Do NOT accept requests from people you don't know who want to communicate through external messengers (YM, MSN, AIM, etc.).

2. Play only at reputable Internet cafes. Make sure that your local cafe's computers are free of key-loggers and other malicious programs that may attempt to gain access to your account.

3. DO NOT give your username/password to websites that promise to give you cash or in-game items. Verify first through Mail Q&A that the website is legitimate. Scam websites will try their best to look like a Softnyx website to fool players. Check your browser's address bar; currently, these are the only official Softnyx websites:

http://www.softnyx.com
http://www.softnyx.net
http://rakion.softnyx.net
http://gunbound.softnyx.net
http://wolfteam.softnyx.net

Any website address other than the above MUST be verified with us first to ensure that you are not being scammed.

4. DO NOT share your account information with anyone. DO NOT give your username/password to friends or family for any reason whatsoever. Your account is your sole responsibility, do not come running to us for help because your brother/sister/friend sold your items without your permission.

5. Softnyx does not support hack-related websites and hack programs. Third-party programs are not allowed in the game and will be punished accordingly.

6. The following are the official Rakion GMs:

[GM]Patola
[GM]Bawang

The following is our GM Supporter:
[GM]Koala
[GM]Thunder
[GM]Mitten
Official GM name formats are ALWAYS spelled '[GM](NAME)' and are colored green for distinction. GM's will NEVER use the in-game messenger to ask for your account information.

Please to contact us for questions and reports. When in doubt, verify information with Mail Q&A first.

We hope that you have fully read and understood the contents of this message. Remember, your account is your sole responsibility - do not allow other people to abuse it.

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Thank you for reading this far.

Happy gaming!
Softnyx Management

Edited by moderator Monday, August 12, 2013 10:33:57 AM(UTC)  | Reason: Not specified