HI, this is the Rakion team.



Please follow these instructions if you cannot play the game due to 999ms.

It may be caused by collision with specific virus vaccine program.

[color='red'>Users who have constant 999ms with All other users in game, please report to us.[/size]



1. Please tell us what virus vaccine program you are using.

2. Please check again after deleting or turning off the virus vaccine program.

3. Please compress and send us five erl files (npgg, npgl, npgm, npgmup, npsc) from C:/Program Files/Softnyx/Rakion/Bin/GameGuard folder.





We are sorry for any inconveniences this may caused you.

Thank you for your patience.





Yours Sincerely,

Softnyx Customer Care