Hello, this is Rakion International service team.



Ping value in Rakion is the measurement result of internet speed between user's Rakion client program and Rakion uses port number 50817 UDP. If your router blocked some ports, you must above port set to forwarding.



50% of network problem are caused in Rakion is because of your home Router. Every major router manufacturers provide profer firmware for their product. In order to sort out all the complications you need to visit your manufacturer's website and download the latest firmware patch for your hardware.



If these downloads are not avaliable from the website, you need to call the manufacturer and ask them how you can upgrade your firmware. Upgrading your firmware will fix bugs in many areas. Major bugs such as:

"High ping, like a 999".

"I get disconnected every 10 min without no reason"

"Serious game play lag"

"I cannot move in the game" etc.



Thank you.