1. [color="Red]Softnyx will NEVER ask for your password/account information.[/size] If someone pretending to be a Softnyx GM/employee asks for your password/account info, DO NOT give it. Verify the identity of the person by mailing Q&A--try to include a screenshot of your conversation so we can check.
2. [color="Red]Play only at reputable Internet cafes.[/size] Make sure that your local cafe's computers are free of keyloggers and other malicious programs that may attempt to gain access to your account.
3. [color="Red]DO NOT give your username/password to websites that promise to give you cash or in-game items.[/size] Verify first through Mail Q&A that the website is legitimate. Scam websites will try their best to look like a Softnyx website to fool players. Check your browser's address bar; currently, these are the only official Softnyx websites:
http://www.softnyx.com http://www.softnyx.net http://rakion.softnyx.net http://gunbound.softnyx.net http://wolfteam.softnyx.netAny website address other than the above MUST be verified with us first to ensure that you are not being scammed.
4. [color="Red]DO NOT share your account information with anyone. [/size]DO NOT give your username/password to friends or family for any reason whatsoever. Your account is your sole responsibility, do not come running to us for help because your brother/sister/friend sold your items without your permission.
5. [color="Red]Softnyx does not support hack-related websites and hack programs.[/size] Third-party programs are not allowed in the game and will be punished accordingly.
6. The following are the official Rakion GMs:
[color="Green]
[GM]Patola
[GM]Pechay
[/size]The following is our GM Supporter:
[color="Green]
[GM]Koala
[/size]Official GMs and GM Supporters' name formats are ALWAYS spelled '[GM](NAME)' and are colored green for distinction. GMs will NEVER use the in-game messenger to ask for your account information.
Do not hesitate to contact us for questions and reports. When in doubt, verify information with Mail Q&A first.