Hello This is RIS team



After the maintenance, we are experiencing users who are not able to chat.



This is due to users not verifying the e-mail adress, and users must verify their e-mail address in order to chat



Please follow the steps below for e-mail verification.



Log into Website > Click E-mail verification under My info >



Check your registered e-mail > click e-mail verification



If there's any problem with verification of e-mail please contact us via Q&A of our customer service



Sorry for the information and thank you for your patience.



Thank you.

Softnyx Manangement Team.