Hello, this is the Rakion Team.



It has come to our attention that some users who fail in the refinery, with their items destroyed, make false reports to us regarding this, pretending they were hacked.



Please be advised that we can tell from your IP logs, game logs, and account history whether you were really hacked.



We would like to remind users that making false reports is a violation of our policies, and is a bannable offense.



http://rakion.softnyx.net/rules/rules.asp



Sincerely yours,

Softnyx co., Ltd.