Hello this is the Rakion Customer Center



Ping value in Rakion is the measurement result of internet speed between user's Rakion client program, and Rakion uses port number 50817 UDP only. If your router blocked some ports, you have to above port set to forwarding.

Users expriencing network problem every 10 minutes and 50% of these network problem are caused in Rakion is because of your router. Every major router processors provide profer firmware for their product. In order to sort out all the complications you need to visit your manufacturer's website and download the latest patch for your hardware.



If these downloads are not avaliable from the website, you need to call the manufacturer and ask them how you can upgrade your firmware. Upgrading your firmware will fix bugs in many areas. Major bugs such as: "Characters don't move". "I can't chat properly", "I get disconnected every 10 min, or can't join games because of my high ping".



Thank you,

Softnyx Co.,Ltd